Date: a month ago   Category: Russia

Explained to Russians their rights at a delay of flights


Rospotrebnadzor told that citizens of Russia can demand from airline in case of a flight delay. Department posted such instruction on the official site. The Russian can demand from airline compensation except for cases when the delay of a departure occurred for the reasons which are not depending on carrier or owing to elimination of technical malfunction of the vessel which threatened safety of passengers. The penalty is estimated at 25 percent from the minimum wage rate in each hour of delay, but makes no more than 50 percent from the cost of the ticket. The carrier has to warn the passenger about a delay in any available way in advance. If the plane did not take off in time, the airline is obliged to give to passengers the chance to make two phone calls or to send two messages by e-mail and also to provide the room of mother and child for passengers with children up to seven years. Materials on teme00:09 — As did some flying on December 13, 2017? The leading western airlines doomed passengers to cold and golodesl the delay makes more than two hours, passengers have to be provided with soft drinks. If people expect over four hours, are obliged to give them hot meals. After eight hours in the afternoon and six hours in the night from the moment of the planned departure time the hotel is provided to passengers. A transfer to it and luggage storage also have to be free. In May the departure of the Sukhoi Superjet 100 plane of Yamal airline was late at Koltsovo Airport because of technical problems. What occurs in Russia and in the world? We explain on our YouTube channel. Subscribe!

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